16 CE Credits
This course provides 14 CE credits and a Certificate of Completion for all participants
Master Trust-Building Conversations
Learn the science behind trust-building communication and shift from reactive to proactive conversations for stronger patient and team relationships.
Transform Conflict into Collaboration
Gain practical strategies for de-escalating tension and turning difficult situations into opportunities for growth and team collaboration.
Foster a Positive Work Culture
Develop tools to eliminate high-stress conversations, encourage open dialogue, and enhance teamwork, leading to a more effective, high-performing dental practice.
About the Course
Are difficult conversations and team conflicts holding your dental practice back? Conflict to Connection: Elevate Communication in Your Dental Practice equips dentists and their teams with essential tools to master communication and build a culture of trust and accountability. This course focuses on turning difficult patient conversations, team conflicts, and high-stress situations into opportunities for growth. Using a proven, science-based framework, you’ll learn how to handle conflicts with confidence, de-escalate tension, and foster open dialogue. By the end, you’ll feel empowered to lead with clarity and influence, creating a positive, high-performing dental practice. Transform your approach to communication and elevate your practice to the next level.
Meet Your Instructor, Holland Haiis
Holland Haiis is a business strategist and leadership expert with extensive certifications in Behavioral Psychology, Applied Positive Psychology, and various other fields. She has been recognized as one of 100 Global Thought Leaders and as a top International Digital Wellness Expert for her work on Conscious Leadership, resiliency, and burnout prevention. With 30 years of experience, she has worked with dentists, DSOs, Fortune 500 companies, and hospitals to improve team resiliency, business strategies, and profitability. As an award-winning author and international keynote speaker, Holland is also a member of the Board of Cloud Dentistry and an investor in Med-Tech.
Course Curriculum
-
1
In-Person Location and Information
-
(Included in full purchase)
Logistics and Details
-
(Included in full purchase)
Course Agenda
● Learn the science behind trust-building communication and shift from reactive to proactive conversations. ● Gain practical strategies for de-escalating tension and turning conflict into collaboration. ● Develop tools to foster open dialogue and enhance teamwork within your dental practice. ● Master techniques to handle high-stress conversations with patients and staff, reducing misunderstandings and miscommunication.
Transform Your Dental Practice with Effective Communication
Unlock the power of clear, confident communication to resolve conflicts, strengthen relationships, and create a thriving, high-performing dental practice.
$1,495.00